Crypto FAQ
Gain actionable crypto insights and accelerate growth with our AI-driven analytics. Make data-informed decisions that deliver exceptional results.
Your security comes first. Blue Orion employs bank-grade encryption, two-factor authentication (2FA), and cold storage to safeguard digital assets. We adhere to stringent financial regulations in France and undergo regular independent audits. Funds are insured against unauthorized access, so you can trade with confidence.
- Step-by-step guidance and 24/7 support
- Risk-free demo to practice using virtual funds
- Automated tools that handle the hard work for you
- Start small (from as little as ) and learn as you trade!
Bank card withdrawals are processed within 1-3 business days in most regions. Crypto withdrawals to external wallets are usually completed in under 30 minutes. Processing times may vary based on your bank and verification status.
Our revenue comes from premium features and volume-based partnerships with exchanges—not from user fees. No hidden charges—you’ll always see the exact transaction amount before you confirm.
Yes! Blue Orion is available in most countries worldwide (98+ and growing). Select your country during registration to confirm availability and view localized payment options. We adhere to all local regulations to ensure your trading remains safe and legal.
- AI-powered recommendations - Receive personalised coin selections tailored to your risk profile
- Ready-made portfolios - Curated bundles (e.g., "Starter Pack", "DeFi Bundle")
- Live market signals - Real-time buy and sell alerts for leading cryptocurrencies
24/7 support is available via live chat and by email at info@eclat-fundex.com. For urgent issues, our average response time is under 15 minutes.
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Licensed Service
- Registered with FinCEN, the FCA, and CySEC
- Independent firms perform regular audits
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Country-Specific Rules
- Automated geo-compliance: Our platform adapts to your country's regulations
- KYC verification required where legally mandated
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Your Funds Are Secure
- Bank-level security (just like online banking)
- 95% of assets are held in offline cold storage
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers (SEPA or SWIFT - 0% fee)
- PayPal (instant processing)
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Crypto Deposits
- Direct crypto transfers (BTC, ETH, USDT - 0% fees)
- QR code scanning for mobile wallets
Crypto Support
Customer Support and Assistance
For all inquiries, please contact our brokerage partner directly. If you don’t have an account with a trusted partner, let us know and we’ll help you get started. Should you encounter any issues with your trading partner’s support, reach out to us and we’ll work to resolve the issue.
Support Hours
Our customer support team is available 24/7 without interruption. In rare instances when immediate access isn’t possible, please be assured our support specialists will respond to your request as quickly as possible.
